Privacy Policy
Privacy Policy
Last updated: 25 September 2026
Thank you for visiting Rahul Goyal Official! Your trust means the world to us, and protecting your privacy is something we take seriously every day. Whether you're browsing our gemstones, booking a consultation, or simply exploring the Website, we want your experience with us to feel safe, personal, and worth coming back to. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it. It forms part of, and should be read alongside, our Terms and Conditions.
By sharing your personal information with us, you consent to its collection, use, and disclosure as described in this policy. If you ever have questions or concerns, we're always happy to talk - reach out to us at +91-8955821026 or support@rahulgoyalofficial.in
What Information We Collect
You're always welcome to browse our Website freely, without telling us who you are. Over time, however, you may choose to share personal details with us - for example, when placing an order, booking a consultation, or reaching out with a question. We may collect and store this information however it's shared with us, whether through the Website, email, phone, or in person. "Personal information" includes details like your name, address, email, phone number, and anything else that could reasonably identify you.
How We Use Your Information
We use the information you share with us to:
- Process your gemstone orders and deliver the consultation services you've booked;
- Confirm and keep you updated on your order status;
- Respond to your questions, requests, and feedback;
- Check your details for accuracy and correct any errors;
- Help protect you and us from fraud or misuse;
- Improve our Website, offerings, and overall customer experience;
- Understand your preferences so we can recommend gemstones and services suited to you;
- Occasionally reach out (by email, phone, or post) about products, offers, or consultations we think you'd genuinely find valuable.
When We May Share Your Information
We never sell your personal information. That said, in a few limited situations, we may share it with trusted partners who help us serve you better:
Service Providers: We work with reliable partners for tasks like shipping, payment processing, data storage, website hosting, analytics, and marketing. These partners only receive the information they need to do their job, and they're never permitted to use it for anything beyond what we've asked of them.
Contests & Promotions: If you choose to join a giveaway, promotion, or special event we're running, we may share relevant information with the organizations involved in that specific event - and only for that purpose, unless we tell you otherwise.
Legal & Safety Reasons: We may disclose information where we believe it's necessary to comply with the law, respond to a legal request, investigate suspected fraud, protect someone's safety, or enforce our agreements with you.
Anonymous, Aggregated Data: We sometimes create anonymous data (with identifying details like your name removed) to understand overall usage patterns and improve our services. We may use or share such anonymous data at our discretion.
Your Feedback & Reviews: We genuinely appreciate your reviews, testimonials, and suggestions - they help us grow. By sharing them with us, you agree we may use them (for example, as testimonials) in line with our Terms and Conditions.
Accessing or Updating Your Information
If any of your details change, or you'd like to view, correct, or request deletion of the personal information we hold about you, we're happy to help - to the extent permitted by law. Simply email us or call one of our team members at +91-8955821026, and we'll take care of it promptly.
Questions About Your Privacy?
We want you to feel completely comfortable with how your information is handled. If anything in this policy is unclear, or you'd simply like to chat with someone from our team, please reach out at support@rahulgoyalofficial.in or +91-8955821026 - we are always glad to help.